The visitor\/user of the web pages and the services of www.disu.gr, consents and agrees to the following terms of use applicable to all materials, including images, illustrations, designs, icons, photographs and archives included on the website www.firos.gr<\/a> The user should read these terms carefully before visiting or using the web pages and services of www.firos.gr<\/a> . If the user\/visitor does not agree with any of the terms, he should not make use of services and content of www.firos.gr<\/a>.<\/p>\n This e-shop is intended for all internet users who wish not only to receive direct information on the company’s products but also to complete a purchase through the e-shop, by means of distance online order, provided that the company has sufficient stock. The present terms fully comply with the current European and Greek legislation; The use of the www.firos.gr<\/a> website is a presumption that the visitor\/user has read, understood and fully accepted all the terms of use of this website and the continued use of www.firos.gr<\/a> even after any changes means that the visitor\/user unconditionally accepts these terms.<\/p>\n The www.firos.gr<\/a> is the online store exposure and sales through the Internet of the company \u201cFiros Home\u201d, who operates in Greece. Being obliged to provide general information, according to the article 4 of the Law. 2251\/1994, the above provider informs that:<\/p>\n <\/p>\n The www.firos.gr<\/a> reserves the right to alter or amend these terms and conditions which may be reviewed and updated at any time. Such changes, modifications, additions or deletions to the terms and conditions of use will be effective immediately from their appearance on the website, which can be given by any means including but not limited to, the set of new terms and conditions of the site. Any use of www.firos.gr<\/a> after such change or amendment shall be deemed to constitute acceptance by you of such changes, modifications, additions or deletions and so please check at regular intervals the terms of use of the site. www.firos.gr<\/a> may, at any time, terminate, change, suspend or discontinue any specific features of this website including the availability of photo presentation or description of any product or service.<\/p>\n In order to perform any transaction through the www.firos.gr<\/a> e-shop and to make any order of the company\u2019s products, you will be asked to provide some personal data. When you place an order, you will be asked to provide your full name and surname, the address for the delivery of products, your fixed phone number (or whichever phone number you specify) and your email address.<\/p>\n Our company shall process these data in accordance with article 7\u0391 par. 1 (b) of Law 2472\/1997, in order to complete the order placed by our customers and shall in no way disclose, publish or sell these data to any third parties, except in case a legal procedure regarding the withdrawal of confidentiality is initiated (L. 2225\/1994) or according to other obligations arising from the national implementation of Directive 24\/2006 .<\/p>\n When you choose the mode of payment by credit, debit or prepaid card after checkout, it automatically leads to a totally secure website of Viva Payments where you can make the payment using your card. Viva does not store customer card data on its systems. The data is encrypted and transmitted to the international organizations. Personal and confidential data is stored only in encrypted form on the Viva servers, which do not have direct connection to the Internet.<\/p>\n The website www.firos.gr<\/a> uses cookies. A cookie is a small piece of information sent by the web server to a web browser on your computer, which enables the server to collect information from the browser. The use of cookies is an industry standard and many websites use them.<\/p>\n If you do not wish for us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. We use this data exclusively for sending our newsletters and for attending your questions. Data Security All data is saved on servers operated with a high level of security and which are protected against misuse and access by unauthorized persons. Disabling cookies may make it impossible for the user to conveniently navigate the website, which is why users accept this from the outset. While visiting the website for the first time a permanent “cookie” will be assigned (a small text file) and stored on the user\u2019s hard drive. Cookies are used while successively whilst using a website in order to “personalize” it. You may visit the website having disabled the cookies, however you will not be able to use all the features on the webpage or enjoy special characteristics.<\/p>\n Every care was taken in the compilation and validation of the information contained on this website. Nevertheless, we cannot assume any responsibility for its topicality, accuracy, completeness and\/or quality.<\/p>\n Under any circumstances, including negligence, www.firos.gr<\/a> is not responsible for any damage suffered by the visitor\/user from the use of the web services, options and content of www.firos.gr<\/a> to and explicitly states that it will does not accept responsibility of any kind on the above. The contents of www.firos.gr<\/a> are provided “as is” without any warranty expressed or implied in any way. To the fullest extent under the law, www.firos.gr<\/a> disclaims all warranties, express or implied, including but not limited to, those involving the merchantability and fitness for a particular purpose.<\/p>\n www.firos.gr<\/a> does not guarantee that the pages, services, options and content will be uninterrupted, error free or that errors will be corrected. Also www.firos.gr<\/a> does not guarantee that the same or any other related site or the servers through which they are put at your disposal, will be free of viruses or other harmful components. www.firos.gr<\/a> does not give any warranty regarding the accuracy, completeness or availability of content of web services, options or results.<\/p>\n The cost for any corrections or services lies with the visitor\/user and not www.firos.gr<\/a> , its employees or other representatives shall have no liability under any circumstances for any consequential, incidental, indirect, special damages or expenses or penalties, including but not limited to, lost profits, downtime of business, loss of information or data or loss of customers, loss or damage to property, and any third party claims arising out of or in connection with the use, copying or presentation of this site or its contents or any other related website whether cozyshop.com was informed, knew or should have known this possibility. www.firos.gr<\/a> is not responsible for illegal use of a credit card by non-owner, if not declared to the bank lost, as it is the customer’s responsibility to guard their credit card.<\/p>\n www.firos.gr<\/a> does not verify the availability, content, privacy policy, quality and completeness of other websites and pages referred through links, hyperlinks or advertising banners. So any issues arising during the visit \/ use should be directed to the relevant web sites and pages, which bear the responsibility for providing their services. cozyshop.com in no way be deemed to embrace or accept the contents or services of web sites and pages referred to or linked to them in any other way also the placement of links does not indicate approval or acceptance content of the respective websites by the administrator of www.firos.gr<\/a>, who bears no responsibility for their content or for the privacy practices or the accuracy of the materials available to them. Should we hire advertising agencies as a third party to provide you with promotional material, these companies may use (not including your name, address, email address or telephone number) about your visits to this and other sites to provide advertisements about goods and services of interest to you. www.firos.gr<\/a> does not control the content, the privacy policy, quality and completeness of such sites and pages, and if you have any problem you whilst visiting their websites you should contact them directly.<\/p>\n Please, contact www.firos.gr<\/a> at the following e-mail address info@disu.gr if you are interested in linking the home page of info@disu.gr and other web pages which can be publicly accessible. You are requested to contact sales@firos.gr for requesting our consent to linking www.firos.gr<\/a>. www.firos.gr<\/a> is entitled to object to certain links to its web site in the event that the applicant who intends to activate links to www.firos.gr<\/a> has, in the past, adopted unfair commercial or business practices which are not generally adopted or accepted by the market operators, or has made unfair competition activities vis-\u00e0-vis www.firos.gr<\/a> or the latter’s suppliers, or when www.firos.gr<\/a> fears that such practices or such activities might be adopted by the applicant in the future. In any event, it is forbidden to post deep links (such as deep frames) to www.firos.gr<\/a> or to use unauthorized meta-tags without www.firos.gr<\/a> ‘s consent.<\/p>\n The newsletters that the visitor\/user of www.firos.gr<\/a> receives after registration on the mailing lists are property of www.firos.gr<\/a> and therefore protected by the relevant Greek legislation and international conventions. www.firos.gr<\/a> reserves the right not to include any person and for any reason on its mailing lists and also has the right to delete any person from the www.firos.gr<\/a> mailing lists. The website\u2019s visitor can subscribe to a RSS feed and receive relevant notifications concerning new posts on the website. If no longer interested in receiving notifications he can state his wish and unsubscribe from the RSS feed.<\/p>\n The website\u2019s visitor is able to intervene in certain fields, wherever this is technically possible, by expressing his opinion on posted items, through \u201cLike\u201d applications, available to those users who own an account on the social network service “facebook”. The function of this application, which among others implies that the comment “Like” concerning the Company\u2019s website, will be posted on the “facebook” user\u2019s profile, is solely governed by the terms of use of this social network service, which lie beyond the Company\u2019s sphere of responsibility. The website\u2019s visitor who owns accounts in social network services can share posted comments through “Share” applications. He can also send e-mails and transfer relevant information to messenger services through automated applications incorporated in the respective posts. The function of this application is solely governed by the terms of use of the respective social network services, which lie beyond the Company\u2019s sphere of responsibility.<\/p>\n www.firos.gr<\/a> recognizes the importance of the issue of security of your personal information and your online transactions and take all necessary measures with the most modern and advanced methods to ensure maximum safety problems. All information related to your personal information and your transactions are secure and confidential. The security of online shops, Fashion e-Shop is achieved by the following methods:<\/p>\n To ensure data transfer security the website of Viva Payments, where you are you are automatically transferred when you choose the mode of payment by credit, debit or prepaid card, uses the encryption protocol EV SSL-128bit. The system is implemented in cooperation with the company Thawte, which specializes in security transactions. Access to the systems of www.firos.gr<\/a> (servers) is controlled by a firewall, which allows the use of specific services to customers\/users by prohibiting while access to systems and databases with confidential information and company information. Confidentiality is a sine qua non. The same basic principles that apply to traditional trade are also used in the case of www.firos.gr<\/a> e-shop. All information transmitted by the user\/member in www.disu.gr are confidential, and our e-shop has taken all necessary measures in order to use them only to the extent necessary in the service. Some of the measures taken are as follows: Only authorized employees have access to the information of your transaction and only when necessary, for example for the processing of your application. www.firos.gr<\/a> does not disclose details of customers and transactions, unless written authorization from you or by court order or decision of any public authority. The names, trademarks and domain names, that are posted on the website, constitute the Company\u2019s assets. The company reserves the right to bring any civil, administrative and criminal legal actions against any violator for the relevant conditions concerning the use of the aforementioned assets. Except for specified exceptions (copyright of third parties and affiliates), all content of www.firos.gr<\/a>, including (without limitation but not limited to) works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos and any other material posted on yoox.com in any format, including menus, web pages, graphics, colors, schemes, tools, fonts, design of the web site, diagrams, layouts, methods, processes, functions and software which are part of www.firos.gr<\/a>, are protected by copyright and by any other intellectual property right of www.firos.gr<\/a> and of the relevant right-holders. The reproduction, wholly or in part, in any form whatsoever, of firos.gr and of its contents is not allowed without www.firos.gr<\/a> written consent. As far as the website\u2019s database is concerned, the company is the “database maker” with sui generis rights according to the article 45A of the Law 2121\/1993 as well as to the relevant EU institutional framework. In this context, all export and\/or reuse of all or a substantial part of the database content, regardless of the protection of the base according to the general provisions on intellectual property, is banned. www.firos.gr<\/a> sells furniture and decorations, produced in Greece and other countries . Available-for-sale products, features, prices and their stock availability can be found at www.firos.gr<\/a> and is accessible to all. Users can find out more information about each product by clicking the product icon. All products are accompanied by the original manufacturer’s label. www.firos.gr<\/a> guarantees timely customer information about the availability or otherwise of products, does not bear any responsibility for availability. The website\u2019s visitor can place a valid order given that he has the legal capacity according to the Greek Civil Code orderings, i.e. given that he has reached eighteen years of age and that he is not subject to judicial support to the sales contract. Orders may also be placed by representatives of legal persons. The company reserves the right to claim orders from the supervisor or guardian of persons with no legal capacity. The payment method is selected by the interested party and includes the possibility of using a credit card, the PayPal system or payment on delivery. Only those credit cards that appear as selected on the website\u2019s ordering system may be accepted. The consumer holds the right to cancel an order without stating any reasons within fourteen (14) calendar days, unless a longer period is agreed, by returning the product in the original state, without any incurring costs other than return fees. This period starts from the day the products were received. In order to exercise his right, the consumer must complete and send the relevant cancellation form received at the time of the order\u2019s receipt you can find here. The consumer has the right to ask for the replacement of a product if the item he received was defective or doesn\u2019t correspond to the item ordered. For an item replacement, in the case it was defective or different from that ordered; the consumer should contact the company and return it on the same day of the delivery. It is necessary that the items are in the same condition they were received in and that the consumer has the invoice or sales receipt. We recommend very careful control upon receipt in order to avoid any receipt of defective products or products not ordered. In any case, the maximum timeframe for returning an item on order to submit a replacement request cannot extend beyond fifteen (14) calendar days from receipt. Before any return, we recommend contacting our company. The conditions for carrying out the replacement of a defective product or a product other than the one ordered are the following:<\/p>\n <\/p>\n You may return a product within 14 days from receipt. If you are returning clothing you should complete the Return Form you can download here. in order to inform us why you wish to return the item as well as the manner in which we can best serve you.<\/p>\n The Return Form offers you the following options:<\/p>\n We will do our best to exchange the returned product whether this was defective (same code, different size or color), or if you received the wrong code, or it is not the right size for you (chose Exchange on the Return Form). For the best service, we advise that within 24 hours from receipt, you inform us on your wish to exchange the product, by completing the special form here. Reimbursement to your chosen bank account or to your Paypal account through which you paid or the credit card you charged, within 30 calendar days from the receipt of the returned product. (Choice: Reimbursement on the Return Form)<\/p>\n In case you want to return the products purchased, the address to which they must be sent back to the products is:<\/p>\n FIROS.GR Note: If the reason your return the product is the company\u2019s fault we undertake the cost of returning the product and send it back to the address you have specified for the receipt of the order at our expense. If the consumer wishes to return the order, without any fault of www.firos.gr<\/a> then the consumer himself undertakes the cost of returning the product.<\/p>\n From the time you send the product, www.firos.gr<\/a> will receive it within 1-2 working days if you are returning it from Greece with Geniki Taxydromiki or within 3-5 working days if you are returning it from abroad with ELTA COURIER. In case you chose other carriers we cannot guarantee the exact time of the returned products. After we receive the products, we will immediately examine your request and notify you via e-mail on the actions taken.<\/p>\n The www.firos.gr<\/a> wanting to offer the best possible service gives you the right to make any complaint by mailing us at sales@firos.gr, by calling at 2310 462466 or by filling out our contact form found here.<\/p>\n Delivery of products is carried out by GENIKI TAXIDROMIKI Company and free of charge in the Prefecture of Thessaloniki and the rest of Greece within 2-3 working days.<\/p>\n For the delivery of products outside of Greece, charges shall apply as follows:<\/p>\n The delivery of your order takes place within five working days from the date of the placing of the order (9:00 – 17:00) by a courier company to the address that you indicate on the order form. So as to facilitate the procedure, you are requested to inform us with all the special details of the place of receipt (name of company, floor, number of office etc), when necessary. For safety reasons, you can receive the products only after demonstrating your ID card to the employee of above-mentioned courier company.<\/p>\n www.firos.gr<\/a> is not responsible in case of delay and\/or failure to deliver that is caused by third parties and\/or by reasons of force majeure or accidental facts. However, in case of force majeure (e.g. bad weather conditions, strikes etc) or an impediment that cannot be overcome, that does not allow the prompt delivery of products, we will inform you via e-mail, so as you inform us if you, still desire under the new circumstances, the completion of your order. In case the payment for the product is made at the time of delivery, there is a Cash On Delivery fee of 2 (two) euros.<\/p>\n Delivery cost for the countries of the rest of the world is reported in a special table.<\/p>\n The total sum calculated as described above will appear as soon as you login or fill in your details, after stating the country of delivery.<\/p>\n Please note: All orders registered until 12:30 (local time), are processed on the same day, while orders registered beyond that time, are processed the next day. All orders registered on Friday after 12:30 (local time) and during weekend, are processed on Monday.<\/p>\n\n
PERSONAL DATA PROTECTION<\/h2>\n
COOKIES<\/h2>\n
DISCLAIMER<\/h2>\n
NAVIGATION AND INTERACTION TO THE WEBSITE<\/h2>\n
1. Links to other websites<\/h3>\n
2. Links to www.firos.gr<\/a><\/h3>\n
3. Newsletters – RSS feeds<\/h3>\n
4. Social network services<\/h3>\n
SECURITY<\/h2>\n
1. Ensuring Privacy of Transfer of your Personal Data\/data transfer security<\/h3>\n
\nFrom the beginning to the conclusion of your on-line session, all information and personal data is encrypted using 128-bit Secure Socket Layer (SSL) encryption. Encryption is basically a way of encoding information until it reaches the specified recipient, who will be able to decode it using the appropriate key. Every time you make a payment with Viva, all communication between your computer and Viva systems is encrypted using the 128 bit EV key from Thawte (the most recognized company in issuing cryptographic keys for banking services). This means that each time you send information to the system, your browser encrypts the key using the first 128 bits and then transmits the encrypted data to the system. The Viva system first decrypts the information obtained using the same key (assigned as soon as the connection is initiated with the service) and processes it. The Viva systems transmit data using the same encryption process.<\/p>\n2. Controlled Access (firewall)<\/h3>\n
\nMoreover, the access to the systems of Viva Payments website, where you are you are automatically transferred when you choose the method of payment by credit, debit or prepaid card, is controlled by firewalls, which allow the use of specific services to customers\/visitors while prohibiting access to Viva systems and databases which use and store sensitive data. To ensure maximum data protection, as required by PCI-DSS, Viva uses the latest technology for tracking malicious attacks (Intrusion Detection and Denial of Service Protection Systems).<\/p>\n3. Transaction Privacy\/ Trade secret<\/h3>\n
\nIn any case the www.firos.gr<\/a> with no way discloses or publishes your personal data and information entrusted to us. The personal data you share with us with your membership are used solely for the performance of your transactions. All information is encrypted and stored in complete safety.
\nFurthermore, Viva Payment Services website, where you are automatically transferred when you choose the payment method by credit, debit or prepaid card, is a payment institution licensed by the Bank of Greece. The same basic principles that apply to traditional banking also apply to Viva. All information supplied by the card holder to Viva is confidential. Regarding the PCI-DSS certification, Viva has taken all necessary steps deemed necessary in the context of the services provided.<\/p>\nINTELLECTUAL PROPERTY RIGHTS<\/h2>\n
1.Rights on names, domain names and trademarks<\/h3>\n
\nwww.firos.gr<\/a> is the exclusive owner of the logos and registered trademarks “firos” and “disu.com” and of any other sign which includes the word “firos” and the domain name “firos.gr” and is entitled to the exclusive use of the trademarks owned.
\nYou are not authorized, without the consent of www.firos.gr<\/a> and of any other owner of the registered trademarks posted on the web site, to use such trademarks for distinguishing products or services.
\nAny unlawful or unauthorized use of such trademarks is prohibited and gives rise to serious legal consequences. Such trademarks and any other sign posted on firos.gr must in no way be used in order to obtain undue advantage from the distinctive character or reputation of these trademarks or in such a way as to damage them and their owners.<\/p>\n2. Rights on intellectual property<\/h3>\n
\nAll graphic designs, programs of intellectual property, texts, icons designs of clothes and other www.firos.gr<\/a> products, original photographs as well as the layout of the entire website is an asset of the Company. The company reserves the right to bring any civil, administrative and criminal legal actions against any violator of the relevant conditions concerning the use of the aforementioned assets.
\nwww.firos.gr<\/a>, by providing access, navigation and use of the site and its content does not transfer the ownership of the site and its components. All other products or services listed in the pages of this website bear the marks of their respective organizations, companies, partners, associations and publications, are their intellectual and industrial property and therefore they bear the responsibility.
\nThe visitor\/user of pages and services of aforementioned has responsibility for any damage caused to aforementioned from bad or improper use of the services.<\/p>\nSui generis rights of intellectual property over the database<\/h3>\n
\nThe repetitive and systematic export and\/or reuse of insubstantial parts of the database content affecting the normal operation of the company, is also banned. The company reserves the right to bring any civil, administrative and criminal legal actions against any violator for the relevant conditions concerning its sui generis right over the database.<\/p>\nPRODUCT ORDERS AND CUSTOMER PROTECTION<\/h2>\n
1. Tradable goods-Availability-Features<\/h3>\n
\nThe www.firos.gr<\/a> guarantees prompt customer information about the availability or not of the products, but does not bear any responsibility for their availability.
\nwww.firos.gr<\/a> makes daily all possible efforts to provide all necessary information for the product (specifications, prices, etc.). However, in order to reduce errors, we recommend that before completing your purchase, please contact us in the event that prices or any other product features are beyond the usual and reasonable.
\nAt specified time intervals we may carry out special offers and discounts, as a part of promotional activities of the company, which will only be valid for specific products and only for purchases through the website of www.firos.gr<\/a>. \u03a5our order is accompanied by a sales receipt. The prices shown below each product include VAT (23 %). These values relate to amounts which are available in our warehouse, while www.firos.gr<\/a> reserves the right to adjust prices without any obligation to inform the general public.<\/p>\n2. Conditions for a valid order<\/h3>\n
\nIn order to place an order the following are required:<\/p>\n\n
\nAn order constitutes a distance sales contract, subject to the relevant legislation (article 4 L.2251\/1994, as amended and enforced).<\/p>\n3. Consumer\u2019s rights<\/h2>\n
3.1. Cancelling an order<\/h3>\n
\nIn the case of a cancellation of the order, the consumer is required to directly return the product in the original packaging along with the cancellation form, while the supplier is obliged to repay the sums paid by the consumer, within thirty (30) calendar days. The return of the sum is performed in the same manner the payment was made, unless payment was made upon delivery. If the sum is charged to the consumer\u2019s credit card, the right to cancel the order also entails the solution of the tripartite contract between the consumer \u2013 supplier and the bank, without compensation.<\/p>\n3.2. Replacing an item<\/h3>\n
\n
3.3. Return policy<\/h3>\n
\n
\n
\nNote: In the case exchange is not possible due to lack of availability for the requested item, we will contact you offering you the choices B and C.<\/p>\n\n
\n
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\n14km Thessalonikis Moudanion Andreou ,Thessaloniki, Greece
\nTel. 0030 2310 462466
\nContact Email : sales@firos.gr<\/a>.<\/p>\nMETHOD \u2013 TIME \u2013COST OF DELIVERY AND DELIVERY OF PRODUCTS<\/h2>\n
PRODUCT WARRANTIES<\/h2>\n